General Support
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Support policy regarding browser compatibility
Our support services do not extend to issues arising from the use of unsupported browser versions. Should you wish to implement compatibility for an older browser, we advise that you first review your analytics to assess the potential benefits, and subsequently engage the services of a Shopify Expert. Desktop Browser...
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Improve page rendering
Be Yours comes with an ability to make the initial page load much faster. On this page The mechanism Pros and Cons The mechanism Typically, the browser renders almost all elements on a page. Even when you’re at the top, the parts at the bottom of the page are still...
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Why doesn't the color swatch update if I change the file?
We cache color swatch files so they load faster since they won't change often. The trade off is that if you decide to change the swatch it won't be updated right away. To force your swatches to update to the new image you've uploaded, you'll need to jump into the...
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Add storefront filtering
Shopify now provides native product filtering on collection pages. You can filter on availability, price, product type, vendor and product options. For more details on setting up product filtering, you can view Shopify's documentation here.
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Enabling or disabling customer accounts
When you enable customer accounts, Shopify stores password-protected information about a customer's identity, order history, and current order status. Your customers' details, such as address information, will be pre-filled from the stored information during checkout. To use customer accounts you need to have the Online Store sales channel. Set your...
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Adding and removing dynamic checkout buttons
Note If you sell subscription products, then dynamic checkout buttons aren't supported. To learn more, refer to Subscriptions. Customers can use the dynamic checkout button to quickly buy the product they're viewing. They skip the cart and complete their payment with the checkout method displayed on the button. The button...
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Enable right-to-left (RTL) text support
You can enable right-to-left text support like Hebrew. Steps: From your Shopify admin, go to Online Store > Themes. Find the theme that you want to edit, and then click Actions > Edit languages. In the Search translations box, type text direction. In the Text direction trigger box, enter RTL. Click Save....
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Remove 'Powered by Shopify' from your store
You can remove the "Powered by Shopify" message if you don't want it to appear in your store. Steps: From your Shopify admin dashboard, go to Online Store > Themes. Find the theme that you want to edit, and then click Actions (three dots icon) > Edit default theme content. In...
