Shopify themes are downloadable, non-returnable goods. We regret that we do not offer nor are we legally bound to offer refunds on downloadable products.
We are here to help with any theme related issues that you are having.
Theme trials are provided allowing every setting and option within the themes to be tested prior to purchase, our support team is happy to answer any questions relating to those pre-sale or post-sale.
We do not offer any form of refund on theme purchases.