How to Set Up the Testimonials Section in Concept

The Testimonials section helps you showcase customer reviews, quotes, and feedback in a clean, focused layout. Each testimonial can include a quote or star-rating icon, review text, an author name, and an optional image. When multiple testimonials are added, customers can browse them in a carousel.

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Demo usage

The section is used on the About – Concept Demo page, in the “We believe in the power of sound” area. It displays a quote from Jacob Freeman, Founder of Harmony Sound.

Steps:

Add the Testimonials section
  • From your Shopify admin, go to Online Store > Themes.
  • Click Customize on your Concept theme.
  • Open the page template where you want to display testimonials.
  • Click Add section and select Testimonials.
  • Drag the section to your preferred position and click Save.
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Add testimonial blocks
  • Under Testimonials, click Add block > Testimonial.
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  • In Icon, select None, Quote, or a star rating from 1 star to 5 stars.
  • Enter the review or quotation in Text.
  • Add the Author name and optional Author info.
  • Use Author URL if you want the author name to link to another page.
  • Repeat to add more testimonials, then click Save.
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You can add up to 9 Testimonial blocks. Drag the blocks in the Theme Editor to change their order.

Add an author image
  • Open a Testimonial block.
  • Select an image in Image.
  • Choose Image ratio: Adapt to image, Square, or Rounded.
  • If you choose Adapt to image, adjust Image height.
  • Click Save.
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The image appears with the testimonial text and author details.

Configure the section heading and button
  • Open the Testimonials section settings.
  • Enter the Heading, Subheading, and optional Description.
  • Adjust Heading size, Heading alignment, and Heading tag.
  • To add a button, enter Button label and select Button link.
  • Enable Open link in new tab or Show button icon if needed.
  • Click Save.
Customize highlighted text
  • Open a Testimonial block to highlight text inside its quote, or open the Testimonials section settings to style the section heading.
  • Choose a Highlighted text style.
  • If you choose Scribble, select a Highlighted scribble style.
  • In the section settings, you can also enable Highlighted reveal for the heading.
  • Click Save.
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Adjust colors and spacing
  • Open the Testimonials section settings.
  • Under Colors, adjust Text, Background, Background gradient, Highlight, and Highlight gradient.
  • Customize the button text and background colors if you are using a button.
  • Under Section, adjust Top padding and Bottom padding.
  • Enable Show section divider or Make section rounded if needed.
  • Click Save.

Testimonials section behavior

  • Each Testimonial block displays its own icon, quote text, author information, and optional image.
  • Multiple testimonials can be viewed using the built-in carousel. The section does not provide a separate autoplay setting.
  • The section supports a maximum of 9 testimonials.
  • Content is configured in the Theme Editor; this section does not automatically import reviews from a review app.

Testimonials vs. other testimonial sections

Section Main difference
Testimonials Displays quotes in a simple, focused carousel layout.
Testimonials banner Displays testimonial content over a banner-style image or background.
Reveal testimonials Presents testimonials using a scroll-based reveal layout.

Troubleshooting

  • Testimonials do not appear: Check that the section is visible and contains at least one Testimonial block.
  • Rating or quote icon is missing: Open the block and check Icon; None hides the icon.
  • Author image is missing: Select an image in the block's Image setting.
  • Author link does not work: Check the Author URL setting.
  • Highlighted text is not visible: Review the relevant Highlighted text style and the section's highlight colors.
  • Carousel is not active: Add more than one Testimonial block.

Need Further Assistance

If you encounter any issues or need additional help with your Concept theme, please reach out to our support team via our Ticket System for assistance within 8 hours.