Troubleshooting: Video banner is not working on mobile

On most of iOS and Android devices, battery saving mode automatically disables video autoplay to conserve battery. However, your customers can still watch videos by simply tapping the play icon.

Baterry saving mode
Requires user interaction
Video plays on tap

Need Further Assistance

If you encounter any issues or need additional help with your Concept theme, don't hesitate to reach out to Roartheme's support team for expert guidance.

Scan the QR code to get support within 8 hours via RoarTheme ’s Whatsapp